GothamBi works with our clients to ensure they are getting maximum ROI (return on investment) from their technology, multiple customer touchpoints and campaigns. We are platform-agnostic, which means that we are not married to any particular software or technology. We can work with data from almost any database or technology you have, for instance: business intelligence (e.g. Cognos and others), CRM (e.g. SalesLogix and others), ERP (e.g. Great Plains and others) or web analytics (e.g. Omniture, Google Analytics and others). Our rigorous holistic approach is exceptionally useful at triangulating data from multiple sources, for instance measuring the online impact of offline campaigns or checking BI against CRM data.
We deliver insight and actionable intelligence via the following services:
Believing it is critical to separate out "nice to know" from "must know," we work with clients to design projects that deliver maximum value. We pride ourselves on delivering each and every project on time and at (or sometimes even under) budget. To talk to one of our strategists about how we can help, contact: strategist@GothamBi.com.
Good intelligence matters, today more than ever. Not just once a month or once a week, but each and every business day. To that end, we offer GothamG2, our flagship offering. A daily monitor customized to your specifications, relentlessly tracking: market intelligence, competitive intelligence, shifting trends, analyst and media views, product launches and tweaks, industry news, regulatory issues, macro-economic developments and more...much more. Covering more than 28,000 sources from 157 countries, including regional publications, industry publications, Web and blog content.
Gotham G2 is an indispensable source of intelligence for stakeholders thoughout the organization. Time-constrained top executives who simply do not have the time to scan, much less read, today's many information sources -- multiple blogs, websites, other online media, print media, and subscriptions -- can at least take two-three minutes (we have timed it) once a day to read the daily monitor and find out what they most need to know.
Your published Daily Monitor can be "white-labeled," carrying your company name, and you have the choice of multiple delivery systems: embedded in broadcast email to selected recipients, with or without an attached PDF document. If you have a SharePoint corporate market intelligence library, we can also add each document to your corporate repository. In fact, we recommend placing all your daily monitors in some sort of repository which is able to make them easily searchable, making your repository a true powerhouse of strategic intelligence. Finally, the Daily Monitor can also serve as an early warning system and as the voice of the company to the troops, a unifying force.
GothamBi Strategic & Market Analysis provides custom research and analytics services. Each client different, so we do not attempt to impose a "one-size-fits all" approach to our client engagements. Instead, our approach is customized to meet your unique requirements. The depth and breadth of our expertise, across research disciplines, allows us to draw upon an arsenal of cutting-edge analytics and research methodologies. Therefore, we are able to choose the best-fit, in terms of tools and techniques, for each client...essential to delivering the best possible insights and actionable intelligence.
Business Intelligence I Web Analytics 2.0 I CRM I Quantitative I Qualitative I Online I Offline I Survey Research I Communications Reseearch I VOC
One of our many service offerings is VOC. Which are your most profitable customers? Which are the most satisfied? Most loyal? What do they really think about you? Does high customer satisfaction lead to reduced churn? Are satisfied customers likely to recommend your company to others? Our VOC research is designed to overcome silos of information across multiple customer touchpoints and to replace assumptions with insight and hard facts.